The event rental business provides equipment for events like weddings, conferences and parties. Some of the common items include flat screens and lecterns for presentations, lighting, a stage (and height requirements), and specialty effects such as dry ice and bubble machines.
When choosing the best event hire Adelaide, make sure to consider these factors: Attendee-to-venue staff ratio. You want to ensure your attendees will have enough wait staff and concierge support during the event.
1. Experience
The experience of an event hire business is one of the most important aspects of judging its suitability. It is particularly true of established companies that have traded for a number of years and, therefore, have built up a good customer base and regular sales. Buying such an existing business can save time and money and ensure that the trade name, customers, products, staff and premises are already in place.
Satisfying the needs of all different types of customers would require substantial financial resources and storage space, so most companies decide to specialise in a particular sector of the market. For example, those that supply AV equipment for shows, conferences and parties will usually focus on supplying that type of product, whilst those with plenty of space may choose to stock larger items such as marquees and staging.
Seasonality also plays a role in the demand for various types of equipment, with weddings and barbecues being most popular during the summer, and this can affect the availability of certain items, such as bouncy castles.
2. Pricing
The best event hire Adelaide will supply a wide range of equipment that is used for shows, parties, events and weddings. It includes amplification systems and video projectors, speakers, big screens, lecterns for conferences and specialist lighting. Pricing can vary depending on the size, complexity and initial cost of equipment, as well as the amount of time and effort that is required to set it up for each client. It is important that prices are competitive with local rivals and that they reflect any additional overhead costs.
Customers want transparency, so listing prices is a great way to show that your company is honest and trustworthy. The benefits of this include reducing the number of unqualified inquiries, which saves valuable time for your team. It also helps reduce the risk of shoppers filing credit card disputes that damage your business reputation.
3. Reputation
The reputation of an event-hire business will depend on many things, including its customer base and whether it specialises in a particular sector. For example, the demand for equipment such as marquees for weddings will vary throughout the year, with peak times in spring and summer. The weather will also have a major impact on the demand for outdoor events such as shows, fetes and barbecues.
A good reputation in the industry will help to attract a wider range of customers. It can be particularly beneficial for smaller event-hire businesses that may struggle to compete with larger national players in a given area. In addition, a good reputation in the industry can also help to reduce the cost of advertising and marketing.
It’s a good idea to ask for references from past clients. It can give you an insight into what it’s like to work with the company and their level of professionalism. Moreover, it can also be a way to gauge how happy previous customers were with the service they received.
Ultimately, it’s important to find an event hire who is reputable, professional and has experience in your industry. It will help to ensure that your event runs smoothly and leaves a positive impression on your guests. Also, be sure to get clear on all fees and terms before hiring an event management company – nothing will sour a working relationship faster than finding out later on that you’ve been paying extra for something that was never agreed upon.
4. Customer Service
Providing quality customer service is just as important for the best event hire Adelaide as it is for other types of businesses. A great customer experience will keep clients coming back and helping to define your professional reputation. A poor experience, on the other hand, can spread far more quickly than a positive one through word-of-mouth or online reviews.
Satisfying the needs of all customers will require sufficient financial resources and storage space to buy a wide range of equipment, something that is not always possible, particularly for smaller businesses. For this reason, many event hire companies choose to specialise in a specific sector of the market, such as audio-visual equipment for shows and conferences or catering and bar equipment. Others may specialise in supplying larger items such as marquees and staging.